Privacy Policy

Last Updated: October 2025

Introduction

EchoTrader.ai ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using EchoTrader.ai, you consent to the data practices described in this policy.

1. Information We Collect

1.1 Information You Provide

Account Information: Name, email address, username, password
Profile Information: Bio, avatar, website, trading preferences, investment profile
Portfolio Data: Holdings, transactions, performance data you manually enter
Brokerage Credentials: Encrypted credentials for brokerage account integration (e.g., Interactive Brokers)
Payment Information: Billing details processed through Stripe (we do not store credit card numbers)
Communications: Messages, posts, comments, and other content you create

1.2 Automatically Collected Information

Usage Data: Pages viewed, features used, time spent, clicks, searches
Device Information: IP address, browser type, operating system, device identifiers
Location Data: General location based on IP address (not precise GPS)
Cookies and Tracking: Session cookies, analytics cookies, preference cookies

1.3 AI and Chat Data

Chat Logs: Conversations with our AI assistant to improve responses
Signal Interactions: Signals you view, trade, save, or dismiss
Preferences: Your feedback, ratings, and customization choices

2. How We Use Your Information

2.1 Provide and Improve the Service

Deliver personalized AI insights and teaching signals
Track your portfolio performance and generate analytics
Sync data with your connected brokerage accounts
Provide customer support and respond to inquiries
Improve our algorithms, AI models, and user experience

2.2 Communications

Send transactional emails (account confirmations, password resets)
Deliver service updates and important notices
Send marketing communications (opt-in only, unsubscribe anytime)
Notify you of new features or promotions

2.3 Safety and Security

Detect and prevent fraud, abuse, and security threats
Enforce our Terms of Service and policies
Comply with legal obligations and respond to legal requests
Protect the rights and safety of our users

3. How We Share Your Information

We do NOT sell your personal data. We may share information in the following circumstances:

3.1 Service Providers

We share data with trusted third-party service providers who assist us:

Cloud Hosting: Google Cloud Platform, Firebase
Payment Processing: Stripe
AI Services: Google Gemini AI Studio
Market Data: Financial data providers
Analytics: Google Analytics (anonymized)
Email Services: Email delivery providers

4. Data Security

We implement industry-standard security measures to protect your information:

Encryption: AES-256 encryption at rest, TLS 1.3 in transit
Access Controls: Role-based access, multi-factor authentication for employees
Secure Storage: Data stored on SOC 2 compliant cloud infrastructure
Regular Audits: Security assessments and penetration testing

5. Your Privacy Rights

Depending on your jurisdiction (GDPR, CCPA, PDPA), you may have the following rights:

Access and Portability: Request a copy of your personal data
Correction: Update or correct inaccurate information
Deletion: Delete your account and associated data
Restriction: Restrict or object to certain data processing
Withdraw Consent: Withdraw consent for data processing

To exercise your rights, contact: privacy@echotrader.ai

6. Cookies and Tracking Technologies

We use cookies for:

Essential Cookies: Session management and authentication
Analytics Cookies: Usage statistics and performance monitoring
Preference Cookies: Remember your settings
Marketing Cookies: Track conversions (opt-in only)

7. Contact Us

For questions regarding this Privacy Policy:

Email: privacy@echotrader.ai
Support: support@echotrader.ai
DPO: dpo@echotrader.ai

By using EchoTrader.ai, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.